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Customer Satisfaction Is Worthless Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know by Jeffrey H. Gitomer

Customer Satisfaction Is Worthless Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

Jeffrey H. Gitomer

288 pages • missing pub info (editions)

nonfiction business economics
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