Emotional Labor and Crisis Response: Working on the Razor's Edge: Working on the Razor's Edge by Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman

Emotional Labor and Crisis Response: Working on the Razor's Edge: Working on the Razor's Edge

Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman

173 pages • first pub 2011 (editions)

challenging informative medium-paced
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The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is a...

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