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246 pages • first pub 2004 (editions)
ISBN/UID: 9780735714106
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Let's admit it: Things will go wrong online. No matter how carefully you design a site, no matter how much testing you do, customers still encounter problems. So how do you handle these inevitable breakdowns? With defensive design. In this book, t...
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246 pages • first pub 2004 (editions)
ISBN/UID: 9780735714106
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Let's admit it: Things will go wrong online. No matter how carefully you design a site, no matter how much testing you do, customers still encounter problems. So how do you handle these inevitable breakdowns? With defensive design. In this book, t...