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213 pages • first pub 2001 (editions)
ISBN/UID: 9781578512058
Format: Hardcover
Language: English
Publisher: Harvard Business Review Press
Publication date: 01 September 2001
Description
In this provocative yet practical book, Fred Reichheld argues that loyalty provides the acid test for leadership in today's volatile business environment, and that most leaders deserve failing grades. In fact, the author is quick to highlight that...
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213 pages • first pub 2001 (editions)
ISBN/UID: 9781578512058
Format: Hardcover
Language: English
Publisher: Harvard Business Review Press
Publication date: 01 September 2001
Description
In this provocative yet practical book, Fred Reichheld argues that loyalty provides the acid test for leadership in today's volatile business environment, and that most leaders deserve failing grades. In fact, the author is quick to highlight that...
Community Reviews
Content Warnings