The ETTO Principle: Efficiency-Thoroughness Trade-Off by Erik Hollnagel

The ETTO Principle: Efficiency-Thoroughness Trade-Off

Erik Hollnagel

162 pages first pub 2009 (editions)

informative medium-paced
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Accident investigation and risk assessment have for decades focused on the human factor, particularly 'human error'. Countless books and papers have been written about how to identify, classify, eliminate, prevent and compensate for it. This bias ...

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