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201 pages • first pub 2011 (editions)
ISBN/UID: 9781598847994
Format: Paperback
Language: English
Publisher: Libraries Unlimited
Publication date: 23 May 2011
Description
A modern library is much like a business in that it must provide a set of products and services to meet the changing needs and expectations of its customers in order to succeed and survive. With libraries now focusing more on their "customers," Li...
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201 pages • first pub 2011 (editions)
ISBN/UID: 9781598847994
Format: Paperback
Language: English
Publisher: Libraries Unlimited
Publication date: 23 May 2011
Description
A modern library is much like a business in that it must provide a set of products and services to meet the changing needs and expectations of its customers in order to succeed and survive. With libraries now focusing more on their "customers," Li...