Service Transition Based on ITIL V3: A Management Guide by Jan Van Bon, Ruby Tjassing, Axel Kolthof, Arjen de Jong, Mike Pieper, Annelies Van Der Veen
Service Transition Based on ITIL V3: A Management Guide
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Jan Van Bon, Ruby Tjassing, Axel Kolthof, Arjen de Jong, Mike Pieper, Annelies Van Der Veen
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Service Transition Based on ITIL V3: A Management Guide

Jan Van Bon, Ruby Tjassing, Axel Kolthof, Arjen de Jong, Mike Pieper, Annelies Van Der Veen

171 pages • first pub 2008 (editions)

medium-paced
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"] a wonderful compliment to the Best Practice Series. As an ITIL Training Organization our consultants were required to reach each of the ITIL V3 books. There was lots of complaining about how the books took too long to say very little. The Manag...

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