Winning on Purpose: The Unbeatable Strategy of Loving Customers by Fred Reichheld, Fred Reichheld

Winning on Purpose: The Unbeatable Strategy of Loving Customers

Fred Reichheld, Fred Reichheld

missing page info Add in missing page information first pub 2021 (editions) user-added

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good profits. This is NPS 3.0 and it puts a new take on the age-old Golden management ideas have spread so far and wide as the Net Promoter System (NPS). of a business should be to enrich the lives of its customers. Why? Because when Winning on Pu...

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