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205 pages • first pub 2010 (editions)
ISBN/UID: 9780470563557
Format: Hardcover
Language: English
Publisher: Wiley
Publication date: 24 May 2010
Description
Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking ...
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205 pages • first pub 2010 (editions)
ISBN/UID: 9780470563557
Format: Hardcover
Language: English
Publisher: Wiley
Publication date: 24 May 2010
Description
Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking ...