That's Customer Focus!: The Overworked and Underappreciated Manager's Guide to Creating a Customer-focused Organization by Laura E. Miller, F. Ray Miller
That's Customer Focus!: The Overworked and Underappreciated Manager's Guide to Creating a Customer-focused Organization
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Laura E. Miller, F. Ray Miller
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That's Customer Focus!: The Overworked and Underappreciated Manager's Guide to Creating a Customer-focused Organization

Laura E. Miller, F. Ray Miller

196 pages • first pub 2008 (editions)

informative medium-paced
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Differentiate your business by sharpening your Customer Focus or risk giving your competitors a competitive advantage.The-best-of-the-best do this. They know that the only long-term strategy that effectively creates customer loyalty, long-term pro...

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