Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Audio by Kerry Patterson
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Audio
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Kerry Patterson
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Audio

Kerry Patterson

288 pages • first pub 2004 (editions)

nonfiction business informative medium-paced
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Hold anyone accountable. Master performance discussions. Get RESULTS. Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues bre...

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