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256 pages • missing pub info (editions)
ISBN/UID: 9780470404829
Format: Hardcover
Language: English
Publisher: Wiley
Publication date: 06 April 2009
Description
In today’s competitive business climate, you can’t just satisfy your customers. You have to be better than that, giving them experiences that they won’t forget. Author Shep Hyken has spent twenty-five years studying great companies and the evangel...
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256 pages • missing pub info (editions)
ISBN/UID: 9780470404829
Format: Hardcover
Language: English
Publisher: Wiley
Publication date: 06 April 2009
Description
In today’s competitive business climate, you can’t just satisfy your customers. You have to be better than that, giving them experiences that they won’t forget. Author Shep Hyken has spent twenty-five years studying great companies and the evangel...