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80 pages • missing pub info (editions)
ISBN/UID: 9783845476452
Format: Paperback
Language: English
Publisher: LAP Lambert Academic Publishing
Publication date: 01 September 2011
Description
Service quality is a critical component of customer perceptions about the service. Customers perceive services in terms of its quality and how satisfied they are overall with their experiences. In retail in particular, margins are tightly squeezed...
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Content Warnings
80 pages • missing pub info (editions)
ISBN/UID: 9783845476452
Format: Paperback
Language: English
Publisher: LAP Lambert Academic Publishing
Publication date: 01 September 2011
Description
Service quality is a critical component of customer perceptions about the service. Customers perceive services in terms of its quality and how satisfied they are overall with their experiences. In retail in particular, margins are tightly squeezed...
Community Reviews
Content Warnings