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244 pages • first pub 2004 (editions)
ISBN/UID: 9781578517091
Format: Hardcover
Language: English
Publisher: Harvard Business Review Press
Publication date: 01 April 2004
Description
Think about the last time you tried to change someone's mind about something important: a voter's political beliefs; a customer's favorite brand; a spouse's decorating taste. Chances are you weren't successful in shifting that person's beliefs in ...
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244 pages • first pub 2004 (editions)
ISBN/UID: 9781578517091
Format: Hardcover
Language: English
Publisher: Harvard Business Review Press
Publication date: 01 April 2004
Description
Think about the last time you tried to change someone's mind about something important: a voter's political beliefs; a customer's favorite brand; a spouse's decorating taste. Chances are you weren't successful in shifting that person's beliefs in ...