Exceptional Customer Service: Exceed Customer Expectations to Build LoyaltyBoost Profits by Tony Hsieh, Lisa Ford, David McNair, William Perry

Exceptional Customer Service: Exceed Customer Expectations to Build LoyaltyBoost Profits

Tony Hsieh, Lisa Ford, David McNair, William Perry

224 pages • first pub 2009 (editions)

nonfiction business informative medium-paced
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