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Betsy Sanders, B.J. Gallagher, John Grimes, Eric Harvey
41 pages • first pub 2000 (editions)
ISBN/UID: 9781583760802
Format: Paperback
Language: English
Publisher: Berrett-Koehler Publishers
Publication date: 18 July 2000
Description
Customer at the Crossroads offers a humorous and entertaining way to reinforce some key customer service values. The moral of this simple, elegant story has the power to transform both people and organizations. The booklet concludes with a series ...
Community Reviews
Content Warnings
—
Betsy Sanders, B.J. Gallagher, John Grimes, Eric Harvey
41 pages • first pub 2000 (editions)
ISBN/UID: 9781583760802
Format: Paperback
Language: English
Publisher: Berrett-Koehler Publishers
Publication date: 18 July 2000
Description
Customer at the Crossroads offers a humorous and entertaining way to reinforce some key customer service values. The moral of this simple, elegant story has the power to transform both people and organizations. The booklet concludes with a series ...
Community Reviews
Content Warnings