Authenticity: What Consumers Really Want by B. Joseph Pine II, James H. Gilmore

Authenticity: What Consumers Really Want

B. Joseph Pine II, James H. Gilmore

299 pages first pub 2007 (editions)

nonfiction business philosophy psychology informative slow-paced
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Contrived. Disingenuous. Phony. Inauthentic. Do your customers use any of these words to describe what you sell--or how you sell it? If so, welcome to the club. Inundated by fakes and sophisticated counterfeits, people increasingly see the world i...

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